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Managing for Sales Performance
Very useful course. Good insight into sales management. A
lot of food for thought.
John Woodward - NCE Europe

Managing for Sales Performance
The course covered all the areas we requested and
injected a lot of new thoughts into the way we manage and sell.
Jim Raven - NCE Europe

Selling Consulting Services
It was a really useful reality check given that after
years you end up with a stack of things learnt but no longer put into
practice.
A good investment of time on my birthday!!
Deborah Wylie - Robertson Cooper

Selling Consulting Services
Excellent one day course. A lot of very useful
information, some of it previously known but a lot that I've never touched
on before. Good mix of high level and medium level detail.
Heather Peters - Robertson Cooper

Selling Consulting Services
Even if I'd left after the first half hour, then the
course would have given me my money's worth.
Excellent course, it has given me so many ideas to try
and has given me insight into the sales proposal I am currently working on.
Gary Ford - Futuri

Sell more Callers
Thank you for an excellent course!
The course material was very interesting and the
opportunity to interact gave me the opportunity to express my views and
questions in confidence.
I will be able to use the information in a practical
sense which is what I came to achieve.
Genene Van Rensburg - Allchem

Sell more Callers
The course was run with a high degree of professionalism
and enough humour to ensure everyone felt at ease with the programme leader.
The course was very informative and brought to my
attention the skills which I need to work on and also skills which I
naturally use.
This is definitely a course I would recommend to others
Rebecca McSporran - Allchem

Sales Master Class
One of the most useful and constructive 3 days in my
life, the time has flown by and I feel I have greatly benefited.
Thank you
Joe Chambers - Qivan systems

Sales Master Class
Good mix of content, well structured and well paced.
Stuart Drakard - Toyota

Sales Master Class
The three days were long and it was hard work at times,
however very rewarding with the right balance of interactive input. Good group
size with quality training.
Stuart Barber - Toyota

Sales Master Class
I found the course to be very informative and will help
with developing my sales career.
Ronnie Romano - Fabricom

Enterprise Selling
Thoroughly enjoyed the course. I look forward to the
increased success as a result of implementing the learning.
Graham Smith - Elyzium

Persuasive Interpersonal Communication
Another excellent course. A thoroughly enjoyable day!
Neil Clark - T2

Selling Consulting Services
Excellent notes. Good interaction. I felt involved
throughout.
Chris Scanlon

Public Sector Sales
An extremely enlightening learning experience. Really
useful and clarified may things.
Tony Bellis - 3M

Sell by Telephone
Helped to clarify the process. I will be able to
implement the 'fob off' turnaround better. This was an area of weakness that I didn't
realise I had!!
Neil Maidman - T2

Selling Consulting Services
Highlighted areas I need to develop from a skills
perspective and also provided a good degree of reassurance that I have been
doing 80% of things right despite 'flying by the seat of my pants!'
I hope the remaining 20% will be the deciding factor in
my sucess!
Andrej Vaughan - Eutilia

Public Sector Sales
Got a huge amount out of this course which is practical
and will be applied
Debasish Sen - MIR Global

Selling Consulting Services
Good overall experience. Helped me to identify past
mistakes and to set myself objectives going forward.
Tom Humphrey

Managing for Sales Performance
A good full 2 days. Good mix of practical and academic
elements.
Gavin Sadler - Savantor

Managing for Sales Performance
Well structured course. Good size. Cemented my existing
experience.
Mike Pringle - Martek Marine

Public Sector Sales
Have gained a very good insight into understanding how
the public sector is structured and the decision making process. Gained
useful reference material and learnt how to increase chances of bid success.
Tanya Passi - NTL

Forecast Less - Sell More
A good eye opener into the realities of the sales process
and size of pipeline needed to succeed. Should be mandatory for all
trainees.
Ray Hill - Fordway

Sales Master Class
This course has not only taught me new skills in
listening, objection handling, closing and negotiation but also corrected me
and strengthened me in some sales techniques already used. For example,
questioning, planning for meetings and recognising early those key target
accounts.
Alistair Jeffcoat - Craftec

Enterprise Selling
An excellent mix of practical exercises and theory.
Good examples for clarity, good pace and very good use of interpolation from
the tutor.
Hazel Perella - Elyzium

Forecast Less - Sell More
Very informative. Opened my eyes to a lot more then I
already knew. Productive.
Parminder Toor - Fordway

Sell by Telephone
I thought the course was very good in terms of
understanding how to make a telephone sales call. Having no experience prior
to my existing job, I felt that I came away from the course well briefed.
Duncan Jones

Selling Consulting Services
Good refresher on some key elements for me. Biggest added value was the internal debate and actions it
generated plus building the need to address key corporate elements.
Gavin Sadler - Savantor

Selling Consulting Services
Good clear session. Interactive and involved all of the
team. Clive has a very good style of coaching.
Doug Touson

Forecast Less - Sell More
Well presented sales process framework which should
ensure, if properly applied, that a salesperson's ability to develop and
close more business is increased.
Marc Meyer-Hubner - Fordway

Sales Master Class
I really enjoyed the course and felt that I took away a
great deal that is going to help in the future. All I need to do now is to
start to change the way I work!
I would recommend the course to anyone who wishes to move
forward within business to business sales, as I believe its broad base will
allow many items to be effective for a wide range of needs and experiences.
Tim Roe - E-RM

Speaking on your Feet
I
have found the course invaluable. Even if you do not have a position in
which you make presentations, the course will give you valuable material and
confidence to progress your career.
Jonathan Kearns
Speaking on your Feet Constructive,
structured and very entertaining. Extremely worthwhile experience. I learnt
a lot. Stuart
Clark
 Selling
to Resellers I
found this course interesting and useful and found Clive to be very helpful.
He explained things very well and clearly. Very enjoyable. Rachel
Hamlett
 Selling
to Resellers Some
really good exercises that can be used in my environment. Have a much
greater understanding of certain issues now. Chris
Wallace
 Selling
to Resellers The
course identified a number of key issues that we and our resellers face
jointly. more importantly, it gave us a number of ideas and tools by which
we both can grow our business opportunities. Michael
Smyth
 Speaking
on your Feet Greatly
increased my confidence in my ability to speak in public. Ruth
Joiner
 Speaking
on your Feet A
very useful and thought provoking course which instilled more confidence in
all the participants. Very good. Stuart
Harrington
 Selling
by Telephone Just
thought I'd drop you a line to say thanks for the last few days training. I
found it really helpful and am spending some time this afternoon preparing
some strategies to help with the cold-calling. Thought you'd like to know
that, though it wasn't specifically a cold call, more a warm one, I turned
around an 'I'm too busy' rejection and secured an appointment this morning!
Who says training never works?!
Stacy Woodman - Akibia

Sales Master Class
Certainly made me think about how we currently carry out the sales role and
where we should be heading.
Tony Worsfold

Sales Master Class
Thank you for an excellent programme. I am positive that the additional
skills I have acquired will contribute greatly to all future sales success.
Peter McManus - Newmarket Int.

Sales Master Class
Very enjoyable and motivating course. I thoroughly enjoyed David's style of
teaching. It provoked useful class discussions. I look forward to putting
the things learnt into practice.
Joanna Watts

Selling through Resellers
Very interesting and informative, particularly the focus on what's
important, the importance of asking questions and understanding THEIR goals
and objectives.
Wendy Hicking - I2

Selling through Resellers
A very useful course that will change my approach to my everyday tasks.
Thanks again for a very enjoyable few days.
Richard Wylie

Selling Through Resellers
A very good package of tools enabling me to be more efficient and hopefully
more successful in developing and managing my region.
Per Bergbom - Hand Held Products

Selling Through Resellers
I learned far more than I first anticipated and have managed to practice the
methods with the QQA with positive results.
Andrew Donn - Hand Held Products

Selling Through Resellers
I found the workshops very good as they were very much related to our job
and very practical. The course also gave us a lot of ideas on how to create
our job as internal account managers.
Thijs Van der Hoist - Hand Held Products

Selling Through Resellers
Excellent course. Made me think about things so differently in many areas. A
lot of common sense mixed with lateral thoughts and questions. Great
experience.
Hannah Reece - Hand Held Products

Selling by Telephone
The course was conducted at a good pace with a good mix of theory and
practical exercises. I am sure it will be of value to us when I return to my
job
Eve Banner

Selling by Telephone
David made the course enjoyable and easy to understand, which made it easy
to learn and take on board new ways of selling over the phone.
Richard Wakefield

Selling by Telephone
Interesting subject matter which was well presented by an excellent
programme leader with great knowledge and enthusiasm
Gareth Davies

Speaking On Your Feet
Fantastic course which everyone should do. I know I benefited from it.
Mark Benson

Managing for Sales Performance
Great experience. Certainly felt that I got what I wanted.
Martin West - Elyzium

Managing for Sales Performance
This course gave me a better understanding on how to manage and motivate a
sales team and to accurately qualify pipeline and forecast.
Dave Sirett - Elyzium

Managing for Sales Performance
I have been on courses and read books which are either formalised common
sense or confirm what I already know. On this course I learned some
genuinely new and useful skills which I believe will help me be more
successful.
Wayne Collins - Cimage

Managing for Sales Performance
As a newly promoted sales manager I found this course very useful
particularly the topics that covered personnel development, on-going reviews
with sales people, and how to help them plan and forecast accurately. It was
also extremely useful to exchange experiences and ideas with fellow sales
managers from other companies.
Mike Rae - Avanquest Communicate

Sales Master Class Excellent
course! I was expecting a lot less than I gained from this course. Excellent
refresher and some good new techniques to try out. Jonathan
Dunne

Mastering Negotiation
Well structured and enjoyable course. Pace was just right. The role play
exercise written for us was very realistic and helped to flush out the big
issues. Course tutor was excellent.
Peter Clark - Q-Park

Speaking on your Feet
Really enjoyed it! Felt much more relaxed at the end of the day and
completely different towards presenting after the course.
Sarah Odlin - Esteem

Selling through Resellers
Excellent course, very valuable information - just looking forward to
reaping the rewards when I put everything I have learned into practice!
Kelly Sachse

Sales Master Class
Brilliant course and delivery. The tools and ideas allow for good structure,
planning and measurement of achievements.
John Alexander

Speaking on your Feet Just wanted you to know I really enjoyed and
learnt so much from the presentation course last Wednesday and Thursday.
Already using the ideas for a presentation next year.
Thank you
Amish Patel
 Mastering Negotiation I found the 2
day negotiation course extremely useful. The presentation, course content,
information pack and role-play sessions were all excellent. It was
fascinating to clearly see all the ploys and tactics and of course the need
for accurate planning.
I have since used my new found skills to great effect having just
successfully completed 2 major contractual sales to the joint value of more
than £0.5 million GBP.
I would recommend the course to anyone who has to deal with purchasing
professionals in any type of market.
Many thanks again,
Mark Richards
 Selling Through Resellers
Comprehensive slice,
covering key elements of cold calling. I will implement a better script and
look more closely and feature/benefit set of our product. Phil Croxford
- US Robotics

Sales Master Class Excellent course run by a very knowledgeable tutor.
Twenty years in sales and I still came away from the course with more sales
tools for my kit bag. Ian Lawrence
 Selling Consulting and Services Just wanted to say thank you again, the coarse
was extremely helpful and will definitely come back in the future.
Best Regards,
Sam Husbands
 Selling Through Resellers Thank you for this. I actually have your course on my
desk right now and I am using the QQA and the Development Plan in my
preparation for my disti meetings in Athens and Larnaca next week. Regards from Moscow Christiane Guyssens
 Public Sector Sales
Experience is something you don't have until just after you needed it. This
course and the experience of Andy Haigh helped gain the experience in
advance.
Phil Sorrell

Sales Master Class
Overall, a well organised, insightful and extremely productive course.
Relevant course material full of rules that can be taken straight into
practice. All handled expertly by a fantastic tutor.
Paul Burton
 Selling By Telephone
I wanted to drop you a
line to say thank you for the course Selling by Telephone the other week.
I still have a way to go before I feel totally at ease with telesales, but
Im getting there. I have been working out my
ratios and seeing the improvement since I first started. Im
starting to feel a lot more confident on the phone, I dont always wait
until the office is noisy or people have left, although sometimes I still
do, but I feel like Ive turned a corner and learnt so much.
Thanks again Annie Hawkins
- E-RM

Sales Master Class
Well presented course with plenty of information. Excellent all round.
Ayan Mitra
 Public Sector Sales A brilliant course. Onwards and upwards! I look
forward to putting it into practice.
Brendan Mead

Speaking on your Feet Great course. Way beyond my expectations!
looking forward to my next presentation.
Will Jones
 Selling by Telephone I learnt how to deal with situations that I
would normally have given up on!
Amy Gilsenan

Managing for Sales
Performance Excellent course. It helped me understand all
the aspects of Sales Management, some of which I knew I needed to improve
but didn't know how. Probal Sil
- Elyzium
 Selling by Telephone I'm taking away some very valuable points, that
will improve my performance. John Wellstead

Managing for Sales
Performance Helped me clarify how I can make a difference. Mark Peocock
- Cardiac Services
 Public Sector Sales
I know giving five out of five is a cop out but I really thought this was an
excellent course.
Gary Murphy
 Customer Care
Very Interesting course. It helps to understand how to put things learnt
into practice.
Natalie Hardy - Inter-tel
 Public Sector Sales Very much enjoyed this course, very refreshing
and I will put my new found skills into practice.
Susan Cooper

Sales Master Class
Good to be taught by a trainer with extensive
high level sales experience. Thanks Stephen Hards

Public Sector Sales Excellent for understanding the official tender
process
John Garbett
Speaking on your Feet
A highly enjoyable, well structured and informative course.
Colin Radburn
 Public Sector Sales
An excellent and very informative course which I am sure will increase my
success in the Public Sector and tendering processes.
Adrian Edwards

Enterprise Selling
Fast paced and relevant. Challenging for all levels of attendee experience.
Good time keeping. Maintained interest and control throughout. One of the
better ones
James Hodges
 Speaking on your Feet
An extremely well presented course that is certain to help me improve my
presentation skills for me in the future.
Alison Thorpe
 Public Sector Sales
Deeply pragmatic, very realistic. I wish I had attended this course 18
months ago!
Chris George

Enjoyed the course and benefited from the time to reflect on issues and
ideas that one might not normally do during everyday business activities.
N. Roddick

Excellent course. It gives me the absolute confidence that if I practice and
apply what I have learnt, I could be into some very big business.
Alka Shah

A very good course, allows you to really think about what you are saying,
achieving and your objectives completed successfully. I would recommend this
course to new and experienced sales people.
Paul Craig

Very clear, well prepared training. Techniques will be used extensively
everyday.
Paul Garrad

I found the course to be beneficial for new ideas and skills and also to
refresh old skills.
Simon Sypula

Very good course. Learnt a lot and looking forward to putting it into
practice.
Julie Denny

Just a quick
note to say thank you again.
I had an
in-depth conversation with an existing customer a little earlier. Nothing
major, just a business in general kind of chat. I enjoyed
recognising things during the conversation that I wouldnt have consciously
been aware of before the Sales Sense course. I felt like a businesswoman and
not like a saleswoman. You can imagine how good I felt. AND
the
conversation ended in 4 immediate purchase orders totalling
90K !
Dawn Powell
 I found the course very informative and helpful
and will hopefully be able to approach prospective customers in a more
confident manner and therefore try and speak to the decision maker to make
an appointment rather than just trying to obtain their names and send them
marketing literature. Clive gave some very useful tips on how to get around
the excuses people use to try and get you off the phone without using the
aggressive sales pitch. Samantha Bowley

It was good to have feedback from other
people on the course and sharing of different sales approaches which work
for others. I was surprised at how smoothly the teleconference format
ran and that the participants actually did interact. Things I will
initiate include planning the call (having two approaches depending on who I
will speak to) and being more persistent. Sasha Jenson
 The course was interesting and although much of
the material was not new to me, it was presented very well and you always
get something from a course even if it is only a reminder of what you should
be doing and have probably forgotten. It would be a very good starter for
new sales staff in my opinion. Neil Chapman
 I just wanted to send a quick email to thank you
for last week's course. I found it really helpful. I've not had chance to
put it all into action as yet, as I was in Paris for most of last week, and
have been on holiday this week, but will keep you posted on my progress.
Helen Tubb
 I'm sure the skills that I learned on the
Speaking on your feet training course last week will come in very useful in
my career and I am very much looking forward to my next opportunity to use
them.
By the end of the course I was much more confident about standing up in
front of an audience and this was my main issue with presenting once again
thanks.
Mark Foster
 Just a note to say thank you for a very concise
and constructive course. It made a lot of sense.
I never got the chance to ask you to elaborate more about the statement on
the last slide ' Nothing impresses like persistence ...Interesting!
Roger Fletcher
 Just a short line to thank you.
The course was excellent and I have already put some of what I learnt from
you into action. The content, I felt, was totally appropriate to my working
life and I am sure it will lead to higher and better quality sales in the
future.
Andrew Colwell
 It was not what I was expecting and that is good
because the course opened my eyes up to things I had not thought of before.
In my opinion its high level sales and its excellent.
Steven Pipikiakis
 The course covered far more than I expected it
to which is excellent. My only observation is that at times we could have
stayed with a topic a bit longer but this would have added another day!
Neil Skinner
 This course met and exceeded my needs and
expectations. I feel I have learnt a new skill set and cannot wait to put it
into practice.
Richard Leonard
 Thoroughly enjoyed the three days. Gained a
great deal of new ideas and realise now that sales can be extremely
challenging, but also extremely rewarding and satisfying. The course went
beyond what I had hoped to get from it thank you.
Michael Bouter
 Inspirational! I did not know how much I didnt
know. You have a winning formula.
Shaun Baily
 A lot of information to take in, but maybe
thats inevitable with this type of course. The pace was good and the
instructor sympathetic to the needs of the people in the group. The
instructors style was very engaging.
Victoria Whelan - Esteem
 A brilliant course. I must confess that I did
doubt that these three days would be the best use of my time, but I was
proved wrong. Very useful for novice and experienced sales people alike.
Mike Smee
 I thoroughly enjoyed this course. It was
insightful and challenging and I look forward to putting the learning into
practice on my accounts. Robyn Davies
 Relevant examples used throughout didnt feel
you got something wrong even if you did. Could learn from mistakes made.
Team exercises very useful shared knowledge plus different view points v.
important. Abi Newell
- Wheel
 Extremely valuable information that we should be
implementing daily on our accounts so it becomes second nature. This course
has given me practical skills to expand from my accounts. Debs Heaphy
- Wheel
 This course offers an invaluable opportunity to
stand back and look at all the factors involved in account development and
pitching. It is also effective in highlighting areas of knowledge that you
lack that can make you more successful. Fiona McCann
 Have been on other sales courses that have been
largely a monologue. Have much benefited this time from the interactive
style of the trainer. Look forward to putting key actions in place within
the footwear and leather team. Many thanks. Colin Wade
 Refreshed a lot of old knowledge but added some
gems in terms of new thinking not experienced on any other courses. Deborah Keay
- Wheel
 This was a thoroughly enjoyable and useful
programme. I will use what I have learnt today in future presentations and
public speaking situations. Lots of practise, demonstrations and drawing on
personal experience made it memorable and fun. Clare Cole
 It took the fear out of public speaking! It was
a very fun day of learning and made me realise that presenting is a
structured and rehearsed process. Christine Davis
 Excellent small groups meant quality practice
time without being over faced by a large audience. Excellent forum in which
to practice skills. Gienn Dale
 Never a dull moment. The lessons learned are
relevant to other aspects of life great benefit. David Ogden
- Esteem
 This course has helped me understand my fears of
presenting. I feel this will bring dividends in the future. Nick Egginton
- PCS
 It has really given me much to think about when
performing presentations, but more importantly, it has given me more tools
for my sales role in Esteem. Neil Crispin
 The small group and video feedback made the two
days training very enjoyable. I have learned a lot, now its time to put it
into practice. David Mallinson
 Excellent course, have learned a great deal. I
have also left with personal targets and development which will continue
after the course. Rebecca Ford
 This has been one of the most important courses
I have attended because it has enabled me to conquer my worst fear and
believe in my own ability. I only hope I can put this all into practise. Vicky Barry
 I really wasnt looking forward to it as I saw
it originally as a waste of a day. Now though, I realise that it has
enhanced my skill set far more than any other method course I have
undertaken. Well done and thanks. Neil McGuiness
 I really enjoyed the chance to hear other
opinions. It made me think about what I am trying to achieve. The course
leader was humorous and listened to everyone. Sara Flanagan
 Very useful and informative. Good ideas and
reasons put forward. Good emphasis on preparation, which I think is going to
be a key aspect in future calling. Lynette Kemp
 Everyone should go on this course. Extremely
informative and useful. Fiona Murray

I did not think the course would be relevant to me however, the skills can
be ported to many other situations and almost all of them will prove
extremely useful. A well presented, well-structured and interesting course.
Anna Trett
- Memec
 I have personally learned some useful tools to
help in my approach to gain new business, especially in calling high. Debra Beckwith
 I was expecting this course to be tedious and
mainly irrelevant but it wasnt. It exceeded my expectations and Ill try to
make use of it. Nick Zywicki
 Motivating, precise, stimulating, intelligent
justification of all processes. Very good. I enjoyed the psychology of the
education as well. Mark Perry
 This course has been of extreme enjoyment and
benefit. I cant wait to use what Ive learned on a daily basis! Salome Jouan
- Imago Micro
 Following my attendance on your SalesSense
course last week, I would just quickly like to thank you for an enjoyable 3
days. Having been selling for 11 years now, you tend to get a little
complacent about sales skills. I must admit when David informed me I was to
attend the course I did have some mixed feelings. I must say however, you
have sparked some new ideas that I will be trying, and on the whole I found
the course very very interesting. I will be reading through the course
booklet every now and again just to remind myself. Mike Walker
- Esteem
 Just to let you know that we very much enjoyed
our course last week, which was both constructive and educational for all
four of us. Derek Douglas
- IRMC
 Thank you for your professional handling of
yesterdays` training course, which received the most positive of responses -
an enjoyable & instructional day. My guys will have an early opportunity in
the US, to put into practice what they learned and I will give you feedback. Don Fletcher
 I was sceptical about attending another
presentation course as I do a lot of presentations and thought I was quite
good. Whilst I might have been 'quite good', as a result of attending I am
now far better! Richard Doyle
- Esteem
 Many thanks for two stimulating sessions with
the CNT team. Every one of the guys has commented how useful they found both
sessions.
I'm happy to advise that we have got the nod on Trevor's $1 million Bank of
Scotland deal, and three other opportunities have made progress this week
against key milestones.
Neil Ferguson - CNT
 I thought your 'speaking on your feet' course
was excellent last week. It might be hard to detect in my efforts but I
found the course most valuable and full of useful info'. No doubt in time it
will work it's way into much improved presentations. There was much food for
thought and it served my purposes well. Hugh Firth
 Many thanks again for such a great course, it
has truly changed my entire perspective on selling and given me the
confidence and tools to dive head long into securing more business for my
company. I did my first deal yesterday the client signed
in front of me.
Richard Leonard
 Thank you for a great course today and
yesterday! We all learnt a lot and enjoyed it very much! Our department is
getting much closer to success and next time we meet it is reality thanks to
you!
Aud - Ceetron
 Thanks for a great couple of days. I just used
some of the material with a couple of my sales guys - they got as much out
of it as I did. It's going to make a positive difference in the way we work
with our resellers.
Steve Sivitter - Pathtrace
 I think everyone benefited greatly from the
experience. Olli has been very successful presenting his work to a large TV
company, and you should see the project live in June. Patrick is currently
with a very large rail company in Denmark and I'm hearing good reports. So
thank you again, I think your
course has made a big difference to the performances of my team.
Kevin Lindon-Emms - Nokia
 As practice plays such a large part in
developing presentation skills, I was a little sceptical about the value I
would get from Sales Sense's course. However, I found it trod a careful path
through theoretical overviews, helpful tips and practical tasks in a solid
framework which left me feeling very confident about presenting in the
future. Every presentation given by a participant on the
course was filmed. This gave each person instant visual feedback on their
strengths and weaknesses and allowed them to see how they had improved over
the day. The course also tackled some of the more psychological aspects of
presenting by addressing some of the reasons why people fear speaking in
public. Not only did this give the participants a useful insight into the
factors that trigger a nervous reaction, it also armed them with simple
techniques for overcoming their nervousness. I was very surprised by how much ground was
covered by the course. The practical tasks were carefully planned so that
after only five presentations, I felt as though I had covered a kaleidoscope
of presenting challenges. I certainly got a lot out of the course and I am
reassured by the artillery of techniques that I now have to fall back on in
the future.
Will Golby
 Thank you for your help with our reseller
conferences in Sweden and the UK. As we had not tried skills training at our
reseller events before, we were a little apprehensive about the outcome but
decided to try anyway. In the event your presentation skills training was
extremely well received and I write to pass on very positive feedback from
participants. From our perspective the training was and
outstanding success. Your customisation of the course to address the
particular needs of our resellers staff was most effective. The effort you
made to learn about the participants was apparent to them. Many comments
reflected their appreciation of training that dealt with the presentation
challenges of their roles. Value was also attributed to the wider ranging
topics such as creativity. Many of the ideas and methods presented are being
applied in other areas. Your post course material in the form of a
colourful pocket handbook has also received much praise. It makes a change
to have notes in such an easily accessible form. As you can tell, we are
very pleased with the training results and I will happily tell others about
our experience.
Nigel Killshaw

Excellent course. It will be very useful in the future
Barry Mays

Although my first training course, I found it to be very helpful and put my
job in a much better perspective.
Charles Read |